Mapa Mental:Calidad

Por:

Marina Santana

David Petris

Nallely Padilla

Lucia Ochoa

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Bibliografía:

• University of St Andrews,” Walter Andrew Shewhart”, Scotland, noviembre 2006 www.gap-system.org/~history/Biographies/Shewhart.html , agosto 2011
  
• SAE International, “Lean Manufacturing and the Toyota Production System”, Nueva York, 1998 http://www.sae.org/manufacturing/lean/column/leanjun01.htm , agosto 2011
  
•                Gerard Kickul, “Frederick Winslow Taylor”, St. Francis, 2009
               
                       http://www.stfrancis.edu/content/ba/ghkickul/stuwebs/bbios/biograph/fwtaylor.htm agosto 2011